Program Evaluation of the Appalachian Regional Commission’s Telecommunications and Technology Projects: FY 2004-FY 2010

Author(s): Sara Lawrence, Zachary Oliver, Michael Hogan, Sara VanLear, Jim Baller, John Horrigan, Mark Johnson, Jane Smith Patterson, Ashley Stelfox, and Deborah Watts
Author Organization(s): RTI International

This report presents an evaluation of 322 telecommunications and technology projects funded by ARC between fiscal years 2004 and 2010. Using findings from 18 in-depth case studies and an extensive survey of project grantees, the study evaluated the impact of these projects on businesses, households, and participants; outlined key findings and common themes; and provided recommendations for enhancing future ARC telecommunications and technology programs.