Computer and Broadband Access in Appalachia

Access to broadband or high-speed Internet service (cable, fiber optic, DSL, cellular, or satellite) enhances people’s ability to access education, teleworking opportunities, telehealth services, community connection, entrepreneurship opportunities, and more.

Between 2013-2017 and 2018-2022, the share of Appalachian households with broadband internet access and at least one computer device increased by 12.2 percentage points and 8.6 percentage points, respectively. Despite this increase, the Region still lagged nearly four percentage points behind U.S. rates for both indicators.

Additionally, there are signs of a rural-urban “digital divide” within Appalachia. In 73 counties, over two-fifths of which are considered rural, less than 75% of households had a broadband subscription. In contrast, almost all of the 29 counties with subscription rates at or above the national average were in metro areas. The increased role of internet access in the aftermath of COVID-19 puts Appalachia’s rural communities at even greater risk. 

Learn more about Appalachia’s broadband and device access trends below.

90.8%
Computer Access
83.4%
Smartphone Access
84.5%
Broadband Subscriptions

Broadband Subscriptions

Broadband Subscriptions by Subregion

Broadband or high-speed Internet access helps people pursue learning, telework, and more. During 2018-2022, 84.5% of Appalachian households had a broadband Internet subscription, compared to 88.3% nationwide. In 73 Appalachian counties, less than 75% of households had a broadband subscription.

Change in Broadband Subscriptions

The share of households with broadband internet access increased by 12.2 percentage points between 2013-2017 and 2018-2022, a full two percentage points more than the national rate of increase.

Device Access in Appalachia

Households with No Device Access by Subregion

In the wake of COVID-19, the share of Appalachian households with at least one computer device increased by 8.6 percentage points – nearly two points more than the U.S. rate between 2013-2017 and 2018-2022.

Despite increasing to 90.8% of households with a computer device, Appalachia remains over three points below the nation. Only 29 counties were at or above the national average; all but three were in metropolitan areas. 

Households with No Device Access by County Type

The share of Appalachian households with a computer device was below 85% in 93 of Appalachia’s 423 counties. All but ten of those counties were outside metropolitan areas, and more than one-third were in Central Appalachia. This suggests a “digital divide”—particularly between urban and rural areas in Appalachia—that will likely be more apparent in coming years.